In the event of a defective item, a refund is available. Refunds are also issued for other purposes if they are returned in resalable condition. Dodge Learning Resources should be advised of the purchaser’s need of return within 30 days after receipt of their order. Questions and concerns can be directed to 678-216-0566 or firstname.lastname@example.org. Upon receiving the returned items, a credit will be issued back to the credit card used for the initial purchase within 5 to 7 business days.